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 Frequently
Asked Questions |
What are the
products of The World & I?
The World & I, which began in 1986, publishes monthly contents for
five websites: WorldandI.com for the general public,
WorldandISchool.com for the K-12 schools, WorldandIHomeschool.com,
WorldandICollege.com, and WorldandILibrary.com for public libraries.
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Are all your articles available on the website?
All articles published since January 1986 are available online
except for the few that we do not own electronic rights to.
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What is the
reading level of WorldandI.com?
The timeless, in-depth articles presented at WorldandI.com address
everything from current events, the arts, literature, and science to
global culture studies, politics, economics, religion, lifestyles,
and more. Although the content is more academic, it is written in a
journalistic style for easier readability, making it suitable for
not only adults but those in middle and high school as well.
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Are all
the Teacher’s Guides available online?
Yes, all the Teacher’s Guides since we began publishing them in
1992 are posted on our website.
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Are
usernames and passwords case sensitive?
No, they are not case sensitive.
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I forgot my username and password. How can I find out what they are?
Just click Forgot Password? in the Login area and submit your email
address for your username and password to be sent to you
automatically. If you don’t have an email address, call toll-free
866-211-6040.
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I tried to read an article in your eLibrary but couldn’t. Why not?
There are a few possible reasons. First, to view the full text you
need to be a subscriber, since we do not offer free access. Second,
if you happened to have closed out of our site and then tried to
return to it right away, it may say that you are allowed only one
user. This is because the system takes up to ten minutes to
recognize that you left the site, so when you try to re-enter right
away, it looks like a second person is trying to use the access
code. Third, you may have to enable your Cookies function, so that
your computer can retain the memory of the username/password you
type in, once you click to the next page. To check your Cookies
function, just click on the URL below and look for the appropriate
instructions.
http://webmaster.info.aol.com/cookieguide.html
If there is still a problem, please call toll-free 866-211-6040.
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Your site is requiring me to register my Subscriber Number after
logging in. What should I do?
This means that currently you have a temporary username and
password, and therefore must register again, using your Subscriber
Number and Zip Code.
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How can I
search for back-issue articles?
There are two ways: You can use the Search function to search by
topic, or you can click on World & I eLibrary on our homepage and
search by issue. However, you must be a current subscriber and be
registered to access the articles.
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How much does a subscription cost?
Just click on Subscribe on the homepage to find the latest rates.
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How do I renew my
subscription?
The easiest way is online. Simply click on Subscribe on our homepage
and choose the option that is best for you. In just minutes, you
will be able to enjoy anytime, anywhere access.
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How can I purchase back
issues?
Just click Subscribe in the top right corner of the homepage, then
Back Issues at the bottom of the screen, and follow instructions.
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How
can I order the Worldwide Folktales collection?
This special collection of more than 100 beautifully illustrated
folktales published since The World & I began in 1986 is available
at WorldandI.com for those who subscribe.
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I couldn’t complete the process of signing up for a subscription.
Was my credit card charged?
We apologize for any problems you encountered with the subscription
process. The good news is that your credit card should not have been
charged if you could not complete the sign-up process. Please try
again, and be sure the data for all fields is valid. If the problem
persists, email online@worldandi.com or call toll-free 866-211-6040
and we will check on it.
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